Director of Employment Services

Social services & common good
Business & Fundraising
Dienstort London
Employment relationship Full-time
Published on 01.08.2024

Hestia Housing Support

(Please note this position is being advertised by Hestia as the parent company of Twining Enterprise. The successful candidate will be employed by Twining Enterprise.)

To lead our thriving mental health programmes and help transform London’s mental health landscape.

We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for almost 30 years by applying innovative evidence-based approaches to employment support. As we continue to grow and secure key contracts, we are looking for a strategic and visionary leader to take on the pivotal role of Director of Employment Services.

Your potential impact on London’s mental health landscape will be huge; especially at a time when the support needs for people with mental health problems are high and on the political agenda.

We believe this is one of the premier roles in the London mental health and employment sector.

Your role will be to:

  • Strategically grow and enhance our employment support services, nurturing a culture of innovation whilst ensuring operational excellence and continuous improvement.
  • Drive strong performance in meeting commissioner-led targets and exceeding expectations.
  • Lead a wider team of 80+ dedicated staff across multiple sites to achieve stellar outcomes.
  • Build partnerships with health providers, employers and commissioners to broaden reach and impact.
  • Promote our impact externally to drive recognition and maintain our outstanding reputation.
  • Implement robust governance, quality assurance (e.g. IPS) and safeguarding measures.
  • Monitor budgets and identify efficiencies.
  • Recruit, develop and get the best from your people whilst maintaining a culture of positivity and teamwork.

THE OFFER

In return, we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working culture to support our own employee’s wellbeing.

KEY RESPONSIBILITIES

  • Lead a large staff team across London to achieve and exceed programme performance targets and operational standards.
  • Oversee core services including IPS in Primary Care, IPS in SMI and Employment Advisors in Talking Therapies, ensuring all contractual obligations are met.
  • Line management of currently 4 Service Leads.
  • Champion a person-centered, outcomes-focused culture of excellence and innovation.
  • Ensure services meet quality assurance standards including high IPS fidelity.
  • Monitor and evaluate team/individual performance, taking action to address issues.
  • Develop and maintain strategic partnerships and relationships with commissioners, health providers, employers.
  • Contribute to the delivery of Twining and Hestia’s strategic plans, by working in partnership with other departments and directorates, external organisations, and commissioners.
  • Proactively scan the environment for gaps and opportunities to create new interventions to underpin recovery through employment for people experiencing complex needs.
  • Collaborate closely with Business Development in tendering for new services and in the retention of existing services.
  • Achieve results within agreed budgets and identify efficiencies.
  • Prepare and distribute reports as required.
  • Promote Twining’s employment services and successes through effective internal and external communications.
  • Recruit, train, develop and performance manage high caliber staff.
  • Ensure compliance with health and safety responsibilities, legislation, regulations and policies.
  • Work flexibly within the Senior Leadership Team and maintain professional knowledge and development.
  • Perform other duties as required.

PERSON SPECIFICATION

Essential (E), Desirable (D)

Knowledge and Experience

  • Knowledge of employment services and mental health systems. (E)
  • Proven experience managing complex mental health and/or employment programmes. (E)
  • Experience leading and managing services in the mental health or employment sector (E)
  • Recruitment, training, development experience. (E)
  • Track record in successful people management and supervision (E)
  • Experience of ensuring effective safeguarding in operations (E)

Skills and Abilities

  • Strong project management and planning skills (E)
  • Identifies and manages risks appropriately (E)
  • Embraces technology to improve effectiveness (E)
  • Responds positively to changing priorities (E)
  • Budget management and financial skills (E)
  • Inspires, motivates, and guides team towards excellence (E)
  • Skilled coach and developer of others (E)
  • Facilitates productive teamwork and collaboration (E)
  • Confident public speaker and presenter (E)
  • Strong report writing and marketing skills (E)
  • Persuasive influencer and negotiator (E)
  • Analyses data, identifies insights and trends (E)
  • Demonstrates initiative and resourcefulness (E)
  • Sets high standards and meets deadlines (E)

Qualifications

  • Relevant degree/professional qualification (D)
  • Member of appropriate professional body (D)
  • Experience of leading a large IPS (Individual Placement & Supprt) operation (D)

Attributes

  • Passionate commitment to Twining’s mission, vision, values (E)
  • Dedication to promoting mental health and meaningful employment (E)
  • Champions equality, diversity and inclusion (E)

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Similar jobs

128661
57918