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Digital Engagement & Partnerships Manager

Politik & Menschenrechte
Wirtschaft & Fundraising
Dienstverhältnis Vollzeit
Veröffentlicht am 13.06.2024

Victim Support

We have a new opportunity for a Digital Engagement and Partnerships Manager to join the London Adult Service, working 37.5 hours a week.

Are you someone who enjoys collaborative working with internal and external stakeholders? Do you have experience reaching and engaging service users through digital means? Is considering the user experience an important part of the way you work?

If yes, then we’d love to hear from you

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

  • Flexible working options including hybrid working
  • 28 days annual leave plus bank holidays, rising to 33 days plus bank holidays
  • An extra day off for your birthday
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity and paternity payments
  • High Street, retail, holiday, entertainment and leisure discounts
  • Access to our financial wellbeing hub and salary deducted finance
  • Employee assistance programme and wellbeing support
  • Ongoing training and support with opportunities for career development and progression

About the role and the London Adult Service:

The London Adult Service is a transformational service which aims to provide end-to-end support and casework to victims and witnesses of crime in London. The service is funded by the Mayor’s Office for Police and Crime (MOPAC) and is a key part of the London criminal justice landscape. This role will play a pivotal part in supporting our external interface with our stakeholders. The role will be home-based, but attendance at our London office may sometimes be required for meetings.

As a Digital Engagement and Partnerships Manager you’ll:

  • Promote the London adult digital services to encourage referrals into the service.
  • Oversee the implementation of key digital initiatives, working with partners to ensure a joined up user journey.
  • Work with key stakeholders to encourage feedback and continuous improvement of the service.
  • Manage the digital elements of the service ensuring operational teams are provided with assistance, for example with developing webinars and online group activities.

This role takes a matrix approach, reporting to the Head of Digital within the Communications and Digital team and also to staff within the London Adult Service.

We’re looking for someone who can:

  • Work collaboratively with colleagues and other internal and external stakeholders.
  • Has experience developing content for websites, social media and webinars.
  • Has experience planning and implementing strategies for improving user experience for digital services.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.



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