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Head of Development

Wirtschaft & Fundraising
Dienstort Woking
Dienstverhältnis Vollzeit/ Teilzeit
Veröffentlicht am 29.11.2023

Twins Trust

Key information:

Contract: Permanent
Hours: 4-5 days per week (30-37 hours)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £45-£53k pro rata
Reports to: CEO
Work location: Hybrid / remote. Office based in Woking, Surrey, although entirely remote option is fine.
How to apply: Please send a CV and covering letter (no more than two pages) to recruitment@twinstrust.org. For an informal conversation about the role, please email shaunaleven@twinstrust.org.
Closing date: 15 January 2024
Interview dates: First-round interviews will be virtual and take place in late January/early February.

Key accountabilities


Develop and deliver a long-term income generation strategy, based on delivering growth through both fundraising and membership activities. It should include meeting ambitious income targets, to enable the charity to meet its strategic objectives.

As a member of the Senior Management Team, work to develop and deliver the overall organisational strategy and operational plans.

Provide strategic vision and leadership on all fundraising activities including applications, appeals, events and more.

Leadership and management

Ensure an inclusive and welcoming team culture in line with our vision, mission and organisational values.

Manage all members of the development team to work to develop their own strategies, plans, priorities and targets in line with best practice in their area.

Work closely with all other teams, including finance and operations, communications and service delivery teams to set ambitious targets, ensure we are maximising our opportunities and delivering an excellent experience for our funders.

Embedding fundraising knowledge and practices across the organisation and at trustee level to ensure a high level of understanding across the organisation.

Performance against income targets

Working closely with all stakeholders, design and communicate an annual fundraising plan across all our key income streams based on maximising our return on investment.

Work with the CEO, trustee board and service delivery teams to identify and develop strategy and connections with potential funders to maintain a strong prospect pipeline.

Ensure that Twins Trust meets all contractual requirements set by donors and strategic funding partners and supplies high quality reporting on funding commitments.

Work closely with the Communications, Membership and Events teams to develop and manage supporter journeys to improve the user experience of members and potential members, ultimately meeting the goal of increased membership income.

Working with the Grants team, secure high-value grants through excellent applications; manage the process for grant applications, reporting, administration, and regular check-ins with funders.

Work closely with the Healthcare Engagement and Family Services teams to ensure we are maximising opportunities from our paid-for as well as our philanthropic activities, such as audits and courses.

Undertake recruitment when necessary to ensure that the team can deliver its strategic objectives.

Develop and maintain strong relationships across key funders, partners and supporters, such as grant makers, corporate sponsors and advertisers, individual donors, service providers and others as needed.

Budgeting and finance

Work closely with service delivery and finance teams to develop and manage project budgets for funders.

Develop monitoring and evaluation frameworks that support the team to track progress and measure success.

Oversee financial reporting to funders.

Set and control an annual department budget.

Governance & Compliance

Ensure that Twins Trust fundraising, and communications activity is compliant with the Fundraising Regulator’s Codes of Practice, the Charity Commission, as well as GDPR and all other relevant regulatory bodies

This role is being advertised as a full-time, hybrid position, but we are a flexible employer and are open to fewer hours and/or fully remote working for the successful candidate.  

Person Specification

Knowledge and Experience


Strong leadership skills, with experience of working at a senior/director level.

Demonstrable track record of raising significant funds for charities or non-profits and building long-term relationships with supporters.

Experience of successfully developing and delivering a fundraising strategy that brings new philanthropic income through individual donations and/or membership subscriptions, multi-year grants, corporate relationships and other income streams.

Experience of creating and managing funding pipelines.

Experience monitoring performance and progress against objectives at an individual and team level.

Demonstrable understanding of commercial and financial principles.

Experience delivering an effective and personalised experience for stakeholders.

Excellent written and verbal communication skills.


Strong understanding of traditional and digital marketing channels, platforms, trends and metrics.

Understanding and appreciation of audience segmentation, donor cultivation and stewardship.

Excellent understanding of GDPR legislation and Fundraising Code of Practice.

Experience working in CRM and fundraising databases; MS Dynamics experience a plus.

An established knowledge and good networks in the grant fundraising landscape, particularly in the UK, Europe, and the US.

Skills and attributes

Supportive leader with a track record of inspiring teams and individuals to deliver key objectives.

Able to establish priorities and develop clear and logical plans to achieve goals, and able to manage others to do the same

Ability to work to tight deadlines and manage multiple priorities

Proactive, resilient, and resourceful; able to think creatively and offer strong problem-solving skills with a positive attitude

Strong interpersonal skills, able to collaborate, inspire, and motivate people at all levels across the organisation.

Employee benefits:

We encourage work life balance

36 days paid annual leave (including bank holidays), pro-rata for part-time

Flexible working options (with the opportunity to work exclusively remotely and find a smart working pattern that suits both you and us)

Bespoke personal development plans with a wide range of training courses and opportunities to source additional training options with your line manager

Various opportunities to feedback into how we internally operate

Caring for you

Enhanced maternity/paternity leave

Free access to a confidential 24/7 helpline service with a specialist range of support and information

Family friendly benefits including paid leave: in the event of miscarriage/still birth; to support IVF/fertility treatments; and antenatal appointments for both expecting mother and other parent .

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