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Individual Giving Membership Manager (Retention)

Gesundheit & Wohlbefinden
Wirtschaft & Fundraising
Dienstort Bath
Dienstverhältnis Vollzeit
Veröffentlicht am 29.04.2024

Royal Osteoporosis Society

Individual Giving Membership Manager (Retention)


Full Time (37.5 hours Monday to Friday) | Fixed Term Contract 12 months | up to £40,256 per annum plus benefits | Location: Hybrid basis (Bath)

Were a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. Were also proud to have a committed, highly engaged workforce, as shown by our 92% employee engagement rating, which puts us comfortably in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.

In this exciting role, youll optimise and develop our supporter and member retention programmes. Reporting to the Head of Supporter Engagement, youll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value. Youll work closely with the Acquisition Manager as required and will manage a team of five.

Youll plan and execute individual giving campaigns, manage and develop our membership programme, and carry out legacy marketing, supporter stewardship both on and offline.

Do you have experience in developing and managing a range of direct marketing/fundraising channels and campaigns?

Are you highly numerate and able to set and manage business plans and budgets, and analyse and interpret campaign results?

Do you have experience of using CRM databases and using data to provide audience insight?

Have you got excellent communication and interpersonal skills and the ability to build effective relationships?

Were looking for an innovative, highly organised, self-starter, with the ability to plan and deliver campaigns in a timely manner. You will have strong attention to detail and be able to manage multiple projects whilst working to tight deadlines.

If this is you, and youre looking to join a fantastic organisation and team where you can really make a difference, wed love to hear from you.
Location – You would benefit from the flexibility to work on a hybrid basis attending our central Bath office at least 20% of your time each month.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement, demonstrating how your skills and experience meet the person specification.

We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

Want to know more? For more details on this exciting role, please download the job description. The closing date is Thursday 16 May 2024 (9am).

REF-213 653

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